PerfectServe, a Knoxville, Tennessee-based provider of clinical communication and collaboration solutions, has acquired two companies: Lightning Bolt Solutions and CareWire.
Financial details of the transactions were not disclosed.
CareWire, which is based in Excelsior, Minnesota, is a patient engagement platform. The startup uses SMS texting to reach patients and family caregivers. Individuals don’t have to download an app or remember a password to use the solution. Founded in 2011, CareWire’s overall aim is to drive better clinical outcomes, cut costs, reduce readmissions and improve chronic care management.
South San Francisco-based Lightning Bolt provides cloud-based physician shift scheduling technology to hospitals and health systems. Its AI finds the best schedules for clinicians and allows them to easily trade shifts if necessary. The company, which was founded in 2002, also offers advanced analytics and mobile access with secure messaging. Its clients include UK HealthCare in Kentucky, Boston Children’s Hospital, Sutter Health, Geisinger and the Department of Veterans Affairs.
In response to emailed questions, Lightning Bolt founder and CEO Suvas Vajracharya pointed to how his company will benefit from PerfectServe’s experience in the clinical communications space.
“PerfectServe’s backing will help us more quickly grow our team and allow us to invest in new innovations to really expand our product, leading to more client success and technology innovation,” he added.
Vajracharya noted that “Lightning Bolt will continue to operate as usual” and that its platform will keep being developed and sold by its team. “The long-term strategy is to offer new integrated capabilities, including patient engagement and clinical communication, that comprise a full suite of care team collaboration technologies,” he said.
PerfectServe’s latest acquisitions follow another deal it announced earlier this year. Last month, the Tennessee company said it bought Telmediq, a secure communication platform. The business brings disparate hospital systems like EHRs, clinical alarms and call schedules together into one platform for HIPAA-compliant care coordination. The tool is deployed across 300 healthcare organizations.
With all three acquisitions, PerfectServe’s goal is to unify the care team and optimize patient care.
PerfectServe’s platform includes secure text and voice messaging as well as a routing capability that immediately connects a clinician user to the care team member they need to reach. More than 500,000 clinicians use the solution.
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