Home Health Care The decision support toolbox to help healthcare providers manage care capacity

The decision support toolbox to help healthcare providers manage care capacity

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SAP provides pre-built industry business content in SAP Analytics Cloud which can help decision-makers at hospitals and health systems of all sizes to predict and manage their logistical needs. SAP Analytics Cloud has helped Parkland Health & Hospital System in Dallas, Texas as they and other hospitals have been tested by the COVID-19 public health crisis.

The cloud applications are intended to optimize the intelligent enterprise for the needs of each industry, including healthcare, according to SAP.

The platform can help hospitals estimate care staffing requirements and predict equipment and supply needs based on operational data that may currently be buried in disparate systems.

SAP’s Healthcare Enterprise Capacity Planning business content in SAP Analytics Cloud can help accelerate the journey towards real-time analytics, helping healthcare organizations navigate situations that put increased demand and stress on staff and resources.

  • Healthcare organizations can get a single point-of-view, helping to bridge the gap between multiple and disparate datasets.
  • Increases operational throughput to transport patients to the right place, at the right time.
  • Leverage predictive capabilities to estimate future needs more effectively.
  • Use data being generated daily to gain full visibility into patient volumes across facilities.
  • It can also be enlisted for public health awareness to gain insight into the health needs of the community around the health system and work with local governments to proactively take action to help address surges in demand.

Using an organization’s historical data, the Healthcare Enterprise Capacity Planning business content can enable healthcare providers to develop a more accurate assessment of staffing across all units, improving operational efficiency. It can also help lower costs and increase patient / employee satisfaction. It can enable emergency departments to gain a clear picture of arrivals, bed availability, admissions, and discharges.

By enabling decision makers to quickly make data-backed decisions, Healthcare Enterprise Capacity Planning business content can help healthcare providers more efficiently run their emergency departments, help prevent readmissions, and increase reimbursements.

Parkland Health & Hospital System in Dallas, Texas made use of the technology when it needed to rapidly access this data as part of their strategy to manage COVID-19 -patients.

Scott Harrison, chief data officer, and Clay Thompson, director of enterprise data services, who works at Parkland, which includes a modern acute care hospital and 13 outpatient health centers located in Dallas County, Texas, talked about the impact of the software in their response to COVID-19.

Using the different technologies of SAP’s Business Technology Platform, they derive value from their diverse data to respond in real time to queries such as: What do the arrivals look like? What’s the lab testing look like? How many staff do we need? Can we identify hotspots of where the patients are coming from?

“We can geo-code these patients, we can find out where they are coming from. And all of these things started to come together very quickly to produce what we are using today. It opened up so many options for us to figure out how to combat this.”

Scott Harrison added: “We’re studying heat maps of our various county locations so we can send out units to test patients and engage in symptom checking. That all has a life after the COVID response.”

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