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Why Banner Health Is Scaling Automation Tech In Its Operating Rooms

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Banner Health — an Arizona-based health system with 30 hospitals and hundreds of other care sites — announced this week that it is deploying Qventus’ perioperative technology across the entire organization following the success of an initial pilot.

Silicon Valley-based Qventus, which was founded in 2012, offers technology that optimizes efficiency in inpatient settings, perioperative care settings and command centers. The company’s perioperative software integrates with EHRs and uses machine learning to automate operating room scheduling processes and maximize surgical caseloads.

Banner is rolling out Qventus’ perioperative technology across its enterprise because surgical demand is on the rise, said Dr. Nirav Patel, the health system’s medical director of surgical and procedural services, in a statement.

“Qventus automations helped us identify where OR time was going unused, freeing up those spaces for patients who need it. Their technology has improved our efficiencies, allowing us to predict and meet the evolving needs of our patients seeking timely, compassionate care,” he stated.

The company’s perioperative technology is designed to increase available OR time, grow surgical robot access and allow surgical clinics to easily view and request OR time without logging into the EHR. The solution also provides insights about OR and surgeon performance compared to market benchmarks, as well as identifies opportunities for referrals and outmigration improvement to gain market share.

Banner first adopted the technology last July and is scaling its use of the solution due to a “double-digit return on investment.” 

The health system is not the only one that has sung Qventus’ praises publicly. Last year, an Allina Health executive told MedCity News that his health system added 3.5 surgical cases per OR per month during the first four months of adopting the company’s software. And ThedaCare liked the technology so much that it poured $3 million in investment dollars into Qventus in 2022.

On average, Qventus customers using the perioperative solution see a sixfold return on their investment, said CEO Mudit Garg. These customers also typically break even within three months of going with the technology, he added.

As Garg sees it, providers enjoy working with Qventus because the company takes the time to personalize its client relationships.

“Throughout each stage of our partnership, we take the time to understand client strategic priorities to ensure solutions are fine-tuned to realize key objectives. We configure, monitor, and partner together to adjust our solutions, highlighting opportunities to realize a client’s strategy. We are here to be a business partner — not just another vendor,” he explained.

Garg identified LeanTaaS as Qventus’ main competitor. In his view, his company’s perioperative software is distinguished by a few factors. 

First, Qventus offers its customers control that optimizes the OR not just for utilization — but for “the right utilization across both total case volume and the right cases for the institution,” Garg said.

The company is also highly focused on usability, he pointed out. So when booking cases, the software does things like account for built-in surgeon preferences, checks for conflicts and only surfaces relevant options, accounts for built-in surgeon preferences.

The software’s customizability is perhaps the biggest differentiator, Garg noted.

“Clients select their strategic priorities, tuning the models to ensure resources are allocated to the most appropriate patients and surgeons. Our solution, models and analytics are configured to the nuance of each client’s hospital and/or system with the ability to drill down into surgeon utilization,” he declared.

Photo: Motortion, Getty Images

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